Privacy Notice

Privacy Notice
    1. This Privacy Notice outlines how Teras Eco Sdn. Bhd., its related corporations, associates, affiliates and joint development companies as well as their representatives (collectively, “Teras Eco”) collect, use, disclose and process your Personal Data in respect of transactions with Teras Eco.
    2. For the purpose of this Privacy Notice, the terms “we”, “our” and “us” shall refer to any company or representative within Teras Eco and the terms “you” and “your” shall refer to yourself and/or such other persons or companies represented by you of which you are providing Personal Data.
    3. In this Privacy Notice “Personal Data” includes all data defined within the Personal Data Protection Act 2010 (as amended from time to time).
    4. Such Personal Data which you may provide or make available to Teras Eco include information concerning your personal details (such as name, identity card number, passport number, date of birth, age, gender, race, nationality), contact details and any other relevant information that you had disclosed to Teras Eco as may be updated from time to time.
    5. In the course of your dealings with Teras Eco, you may have furnished your Personal Data to Teras Eco and in doing so you agree and consent to Teras Eco collecting, using, disclosing and processing your Personal Data.
    6. In the event you furnish or make available to Teras Eco any Personal Data relating to a third party eg information of spouse, children, parents, directors, shareholders and/or guarantors (collectively the “Relevant Persons”) you represent that you have obtained the consent of the Relevant Persons to provide Teras Eco with their Personal Data and for Teras Eco to collect, use, disclose and process their Personal Data for the respective purposes.
    7. Teras Eco collects your Personal Data in various ways, in printed or electronic forms through digital and mobile platforms, such as :
      1. when you register or update an online profile or when you complete or update your information with Teras Eco;
      2. when you submit forms and/or documents to Teras Eco relating to any of our products and/or services as well as products and/or services by third party service providers;
      3. when you enter into any transactions with Teras Eco;
      4. when you make payment related to any transactions with Teras Eco;
      5. when you interact with Teras Eco’s staff;
      6. from your personalised preference through the use of Teras Eco’s website;
      7. when you participate in Teras Eco’s contests, events, market research and surveys;
      8. when you submit a job application to Teras Eco; and
      9. from information obtained independently by Teras Eco from other lawful sources;
    8. Teras Eco may collect, use, disclose or process your Personal Data for the following purposes:
      • (8.1) considering and processing your application for and providing you with products and/or services of Teras Eco as well as products and/or services by third party service providers provided through Teras Eco;
      • (8.2) facilitating, implementing and/or formalising any transaction with Teras Eco;
      • (8.3) processing any payments related to any transaction with Teras Eco;
      • (8.4) responding to queries, requests and/or complaints;
      • (8.5) facilitating Teras Eco’s customers loyalty programmes;
      • (8.6) updating your Personal Data;
      • (8.7) facilitating your participation in Teras Eco’s contests and events;
      • (8.8) conducting market research and surveys with the aim of improving Teras Eco’s products and /or services;
      • (8.9) *sending you marketing, advertising and promotional information about other products/services that Teras Eco, its business partners or third party providers may be offering (“Marketing Information”), by way of postal mail to your address(es) and/or electronic transmission to your email address(es), text messages (SMS/MMS), telephone calls and/or other phone based messaging to your telephone number(s);
      • (8.10) conducting credit/trade checks and other background checks on you and where applicable, any Relevant Persons with any registered credit reporting agency at any time for the purpose of processing a transaction with Teras Eco or for as long as any dues remain unpaid and outstanding with Teras Eco;
      • (8.11) for the purpose of credit evaluation, review or reporting and carrying out debt-collection or assisting other institutions to do so;
      • (8.12) prevention and detection of crime including without limitation to money laundering, terrorism and fraud prevention, detection and prosecution;
      • (8.13) required by laws, rules, regulations, by-laws, order, guidelines and/or directives;
      • (8.14) enforcing Teras Eco’s legal rights and/or obtaining legal advice;
      • (8.15) facilitating business transactions which may include mergers, acquisitions or asset sales;
      • (8.16) compliance with internal policies and procedures including without limitation to risk management, product planning, insurance, audit and administrative purposes
      • (8.17) for all ancillary purposes relating to the provision of facilities including the provision of computer, telecommunications and technology services;
      • (8.18) human resource applications; and/or
      • (8.19) any other incidental purpose relating to any of the above.

      *Where you have consented to receiving Marketing Information and/or sharing your Personal Data with third parties for the purpose of Marketing Information, you may opt-out of receiving such Marketing Information or sharing of your Personal Data with third parties for the aforesaid purpose at any time by contacting Teras Eco at the details provided in Section 13.

    9. In the event where Personal Data is requested by Teras Eco, you have an option not to provide additional information requested other than the information which is indicated as necessary to facilitate the commercial transaction. If insufficient Personal Data is provided or your consent or the consent of any Relevant Person given herein is withdrawn, Teras Eco will not be able to provide you with its products and services and/or fulfil any of your request to Teras Eco for any of the purposes as set out in Section 8.
    10. For the purposes as set out in Section 8, your Personal Data may/will be disclosed to the following parties:
      1. any company or representative within Teras Eco;
      2. Teras Eco’s third-party service providers or agents (including without limitation auditors, lawyers, consultants, insurers, adjusters and utility companies);
      3. any registered credit reporting agencies under Credit Reporting Agency Act 2010;
      4. Teras Eco’s business partner, investor, assignee or transferee to facilitate business asset transactions (including without limitation to any merger, acquisition or asset sale);
      5. any law enforcement agencies;
      6. any governmental authorities or regulatory bodies; and
      7. any other party authorised and consented by you.
    11. Teras Eco may disclose your Personal Data to any or all of the parties stated above which may be located within or outside of Malaysia or involve sending your Personal Data to a location outside of Malaysia.
    12. You may request in writing for access to and request for correction of your Personal Data that is inaccurate, incomplete, misleading or not up-to-date subject to a payment of a prescribed fee, any applicable legal restrictions and contractual conditions.
    13. If you have any enquiries or feedback in relation to your Personal Data, or if would like to access or correct your Personal Data, of if you wish to withdraw your consent given herein, you may contact:
      Telephone number: +607-233 0911
      Email address:
      Correspondence address: Suite 02-01, Level 2, Wisma Teras Eco, No.56, Jalan Setia Tropika 1/14,
      Taman Setia Tropika, 81200 Johor Bahru, Johor.
    14. This privacy notice may be revised from time to time. Notice of any such revision will be given on our website and/or by such other means of communication deemed suitable by Teras Eco.
    15. In the event of any inconsistency between the English version and the Bahasa Malaysia version of this privacy notice, the English version shall prevail over the Bahasa Malaysia version.